Important Information

New Hope Learning Center, The Colony Texas

Here is New Hope Learning Center's full operational policy:

General Purpose:

The Purpose of NHLC(FUMC) Christian Child Development Center provides a loving, nurturing, environment in which each child is encouraged to develop spiritually, emotionally, socially, academically, and physically at their own pace. PLAY IS A CHILD’S WORK.

All class placements are determined by the current age and development of the child. Our NHLC program is for children 6 weeks to 5 years (not attending Kindergarten). NHLC (FUMC) is a licensed childcare facility and is inspected regularly by the Texas Department of Protective and Regulatory Services, The Colony Health Department, and The Colony Fire Department. All of our staff are CPR and First Aid Certified and receive a minimum of 24 hours of continued education annually.

All of our programs are designed to meet children’s needs at their age level and attention span. Our teacher/child classroom ratios are low to enable the child to have one on one time together. We offer a curriculum that is enriched with a wide variety of units and activities to encourage all areas of early childhood development. Our Christian emphasis is geared towards very basic themes that young children can understand and utilize in their world.


DAYS/HOURS OF OPERATION: Full time Childcare: Monday-Friday 6:30am-6:00pm. Part Time Preschool: August – May, Tuesday – Friday, 8:50am-2:00 pm. Bad weather days coincide with LISD Public School Schedule. There may be exceptions, always call New Hope if you have questions.

HOLIDAYS: Full Time Childcare: We will close early on Christmas Eve, will be closed Christmas Day & the day after, New Year’s Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day & the day after. Advance notice is posted, dates and times subject to change.

Part Time Preschool: School holidays & closings closely coincide with LISD Public School Schedule. Calendars distributed and posted for your reference.

No refunds will be given for LISD school closings.

IMMUNIZATIONS: The state requires that current immunization records be on file for all students in attendance. It the responsibility of the parent of each child to make sure we have the most updated records for their child. A child may not be allowed to attend classes until records are current and complete and risk the chance of being dropped from the program. No refunds will be given for any fees or tuition.

Vision and hearing screenings with the proper documentation is required for all 4 year olds that will be entering kindergarten the following Fall.


NHLC has five required forms that must be on file for each child who is currently attending childcare. These forms are the (1) Registration Forms, The (2) Medical Form containing the Health Statement and Vision/Hearing Screening Results, (3) Immunization Records, (4) FP Assistance Enrollment Forms (5) CCS Waitlist Letter (if you qualify). These forms must be updated each school year for each child.

TUITION: Full time Childcare: it is always due on Monday of each week.

Part time Preschool: it is due on the Tuesday prior to the 1st of each month. A schedule of Due Dates is posted and distributed for your convenience. Failure to make payments may result in the withdrawal or your children/child from the NHLC program.

You are responsible for paying tuition on time even when your child is absent due to illness or vacation. A late fee of $25.00 will be due starting the Tuesday of each week and $5.00 more for each day until payment is made regardless of your child’s attendance. For your convenience, tuition checks can be made out to New Hope and mailed, but must be received by our office by Monday of each week. There is a return check fee of $25.00 on all returned checks. In the event you need to remove your child from the program, a 2-week notice is required.

EMERGENCY PREPAREDNESS PLAN: We have an emergency preparedness plan in place and is available.

ABSENCES: Please call our office if your child is going to be absent. You may leave a message on the school’s answering machine prior to school hours. (972-625-2459). You are responsible for contacting CCS with the absence. Excessive absences can cause qualifying families to be dropped from the program.

You are responsible for on time tuition payments when your child is absent due to illness and/ or vacation. No reimbursements are made for days that your child is not in attendance.

For qualifying families: Your child can not be absent longer than 3 days and the only exception is illness. A note from the doctor must be brought the first day they are back. Please notify the Assistant Director or Director the first morning of their absence.

LATE FEE: All children must be picked up at 2:00 pm or by 6:00 pm each day, depending on enrollment. A late fee of $20.00 will be charged at 2:10 or from 6:01 to 6:10 pm and will increase $5.00 per minute while your child remains in our care. This goes by our clock.

PICK-UP and DROP- OFF POLICY: Your child must be signed in and out daily by an adult. If someone other than the parent or the designated adult will be picking up your child, then notification must be made to your child’s teacher and/or the NHLC office. Identification may be required of anyone other than a parent or sitter. All children are required to be here by our arrival times of 8:50am – 9:00am each day. Babies enrolled in the Baby Room are the only exception.

ILLNESS: Your child cannot attend school if their illness prevents them from participating comfortably in school activities including outdoor play or if the illness results in a greater need for care then the teachers can provide without compromising the health, safety, and supervision of the other students. It will be necessary for your child to be picked up from NHLC if they are experiencing any of the following symptoms: A temperature of 100.4 degrees or more, vomiting, diarrhea, and possibility of pink eye, undiagnosed rash, scabs, redness or any abnormality of the skin. Also if your child is experiencing any of the previously stated symptoms then they would need to remain at home. All children need to be fever free for 24 hours before returning to school.


We will attempt to contact parents/guardians in the event of any medical emergency. 911 will be called if immediate health care is deemed necessary.

BREAKFAST/LUNCH/SNACKS: The school will offer a nutritious breakfast, lunch, morning & afternoon snack for each child. Have your child finish all food/drinks before entering the school. Do NOT bring in any outside food. We follow USDA Guidelines outlined by Department of Agriculture for all food and meals offered as well as state guidelines. We are NOT a “peanut free” facility. Please let us know if your child has special medical food needs or allergies.

DISCIPLINE: Redirection and time-outs will be used for behavior problems. Active play time is not restricted as punishment. Parents will be called if the situation warrants immediate attention. Dismissal from the program is under the discretion of the Director with authority from the Church Board.

PERSONAL BELONGINGS: All of your child’s property needs to be marked with their name. Such as: diapers, backpacks, jackets, etc…

All toys, jewelry, books, belonging to your child need to be left at home unless it is requested by your child’s teacher. We will not be responsible for broken or lost items.

WHAT TO BRING: Please provide diapers/pull ups for each day for children not potty trained and an extra set of clothes in case of accidents. Bring Formula for infants and label each bottle.

Screen Time: TV, DVD, video watching, and computer use are prohibited for children under the age of two. Screen time is limited to 45 minutes per day for children ages 2 and up.

MEDICATIONS: Medication cannot be given to your child without written authorization. This includes over the counter drugs. We do not keep any medications on the premise other than those belonging to our students. You are required to sign in your child’s medicine on the Medication Log each time we are to administer medication to your child, this log will be posted in your child’s classroom. We do not give medication “as needed”. A parental decision is needed in order for us to administer medication to your child. All medicines must be in the original container and must be labeled with the child’s name, age, written directions from the physician and/or parent as to when the medicine is to be administered and the dosage required. Inhalers or medication of any kind CANNOT remain in your child’s bag this could be a health hazard to other children. As a courtesy, we ask that you please notify the school office if your child will be absent. Please be aware of the health of your child and others by observing this policy.

OUTDOOR PLAY: Outdoor play is scheduled every day, morning and afternoon for ages 12 months and up.

SPRINKLER PLAY: We sometimes have outside sprinkler play on the playground.

NAP TIME: All full time children and the part time children that are in the 2’s class and under will be taking naps. Nap mats are provided by the school. Blankets are provided for each child courtesy of The Colony Quilters Club.

BREASTFEEDING: We will provide a private place with a seat that enables a mother to breastfeed her child. You can breastfeed your child anytime that is needed and/or provide breast milk for feedings.

BIRTHDAY CELEBRATIONS: Birthdays are special days for all our students. Invitations cannot be handed out at school by parents or students unless the entire class is included. We cannot pass out invitations or be held responsible. Birthdays will be recognized here at school in a manner that is fair to all of our students. Cookies, cupcakes, etc. are permitted, but please discuss this with your child’s teacher prior.

ANIMALS: Parents must be notified when animals are to be present. Proper documentation showing vaccinations are also required. For complete state guidelines concerning animals, please contact the NHLC office.

PARENTAL CLASSROOM VISITS/OBSERSATIONS: This facility has an open door policy to all parents to observe their currently enrolled child. To keep disruptions of the classroom schedule down to a minimum, we ask that parents do this in respectful manner. All visitors must adhere to school policies & procedures while in the facility.

ABUSE & NEGLECT: All of our employees are required to attend annual training and report any issues regarding abuse & neglect. We have our methods for increasing employee and parent awareness regarding abuse or neglect and to take necessary action in reporting and coordinating with community organizations.

Child Abuse Hotline: 1-800-252-5400

STATE LICENSING: To review a copy of the minimum standards set forth by the state and/or most recent Licensing inspection report visit their website at Local licensing office is open Monday-Friday 8-5. Intake # 1-800-582-6036.

PARENT NOTIFICATIONS: Written notes from the Director and your child’s teacher will be sent home periodically. Any changes to the above policies will be sent home in written form. Any questions/concerns about the above policies need to be directed to the Director.

RELEASING OF ADDRESS/TELEPHONE NUMBERS/EMAIL ADDRESSES: New Hope will not be able or responsible for giving out any of the above information concerning students, parents, and/or staff.